Top of the Order — Key Metrics
Ticketing & GateSeats sold, held and renewed
Total Tickets
142,860fans
▲ 8.3% vs LY pace
Box Office
Renewal Rate
81%
Season ticket accounts
Season Tickets
Group Pipeline
$84K
▼ 22% vs goal
Group Sales
RevenueWhat each fan and each partner is worth
Per Cap to Club
$18.42
▼ $0.74 vs target
Concessions
Merch Net to Date
—
no sales yet
Merchandise
Sponsorship Sold
87%
▲ 12 pts vs LY
Corporate Sales
Event Revenue
$0
booked contracts
Events
Ballpark OperationsThe night itself, and the field it is played on
Net Promoter Score
62
▲ 4 pts MoM
Guest Services
Game Day Staffing
94%
▼ 3% fill rate
Game Day Ops
Field Condition
A−
No rainouts (21d)
Grounds Crew
The Lineup — Department Status
Box Office ●
Lead: T. Reyes
- Tonight advance 4,210
- Walk-up forecast ~900
- Season tix sold 1,847
- Dynamic price uplift +$1.12 avg
Concessions ●
Lead: M. Okafor · Sodexo
- Gross sales $195K
- Net to club $50K
- Per cap to club $2.56
- Gross per cap $10.00
Merchandise ●
Lead: —
- Gift shop net —
- Kids Zone net —
- Total net to club —
- Sales tax (pass-through) —
Gameday Report ●
GM · AGM · Controller only · multi-year
- Games played —
- Total per cap —
- Best day (per cap) —
- Rainouts / delays —
Finance Locked
GM · AGM · Controller only
- YTD Revenue ●●●●●●
- YTD Expense ●●●●●●
- EBITDA ●●●●●●
- Cash position ●●●●●●
Game Day Ops ●
Lead: D. Patel
- Staffing fill 94%
- Gate-to-seat 7:30
- Incidents (last hs) 2 minor
- Survey score 4.4 / 5
Grounds Crew ●
Lead: B. Hollis
- Field grade A−
- Prep time avg 3:45
- Rainouts YTD 1
- Surface —
Facilities ●
Lead: R. Castillo
- Open work orders 11
- Urgent / high 2
- PM on schedule 96%
- Cap project LED Phase 2
Guest Services ●
Lead: A. Nguyen
- NPS 62
- Complaint resolve 14 min
- ADA requests 8 (all met)
- Repeat visit rate 47%
Promotions ●
Lead: S. Park
- Activations (week) 9 / 9
- Giveaway inventory On hand
- Sponsor satisfaction 4.6 / 5
- Next theme night Margaritaville
Sponsorship ●
Lead: V. Crowe · Corporate Sales
- Open pipeline ●●●
- Deals chased ●●●
- Closed won ●●●
- Win rate ●●●
Group Sales ●
Lead: L. Madsen
- Open pipeline ●●●
- Groups chased ●●●
- Booked ●●●
- Seats booked ●●●
Events ●
Venue bookings · year-round
- Booked revenue ···
- Open pipeline ···
- Events ···
- Awaiting sign-off ···
Reports ●
Season summary · CSV exports
- Print / Save as PDF ▸
- Season at a glance ▸
- Monthly Box Office, Concessions ···
- Per-department CSV download ···
Marketing ●
Lead: J. Whitaker
- Email open rate —
- Social reach (7d) —
- Active campaigns —
- Promo lift —
Reporting view coming soon